Shipping Policy

All our products are shipped door to door from our warehouse in Jaipur, Rajasthan to your provided shipping address via courier.

Domestic orders:

1. Delivery Time:
  • Processing an order takes 2-3 working days and delivery takes 4 -7 Working days nationwide.
2. Delivery Charges:
  • We offer FREE SHIPPING for all orders across India (Zone In-Reach only).

TRACKING ORDERS:

  • You may track your package at any given point in time.
  • As soon as your order is dispatched the tracking information of your order will be sent to your registered email.
  • In the unlikely event that you do not receive an email after 4 days of placing an order please contact us at info@glidinggearcompany.com

OUT OF REACH:

We use a third-party service for shipping our orders, they provide services across almost all PIN Codes nationwide. Unfortunately, there are some areas which are ODZ (Out of Delivery Zone), in such instances, we will inform you within 3 working days. You will have the option to cancel the order and get a refund or give us an alternative address that is not in an ODZ.

DELAYS IN SHIPPING:

Delays in shipping may occur for various reasons.

CANCELLATION OF ORDER DUE TO DELIVERY:

  • Our courier service will attempt to deliver the order 2 times at the delivery address. However, if the package is not deliverable due to reasons not attributable to us, the package will be returned to the Head Office Warehouse in Jaipur, Rajasthan.
  • On receiving the package we will attempt to contact you via phone and email. However, if we cannot get in touch with you we shall consider the order as Terminated and refund the amount within 30 days of the Termination of the order.